Plan ahead. Have peace of mind.
Depending on your budget and needs we have a plan that should work for you. We’ve found that while many client are fine managing their day-to-day content updates the actual maintenance of their website is beyond their available time, abilities and really, their interest.
Besides, updating your content and communicating with your own audience, that’s the more interesting part of the mix isn’t it? So let us take care of the nuts-n-bolts so that you can focus on your audience, offering and message.
Of course if there are unplanned circumstances, needs or projects that should arise that fall outside of your regular subscribed needs we can help with that too. Just let us know.
About our service
Some folks do some WordPress here-n-there as a side line. Us, WordPress is what we do, full-time, day-in and day-out. It’s what we’re good at. We’ve found that simply having access to the platform does not mean that people who “build websites” don’t always know how to fix and maintain them over time. Some times the website is pretty on the outside but it’s a mess on the inside. How could you know until it breaks. We’re doing more and more cleaning up of other’s messes. If that’s your story contact us. Let us help you.
Maintenance & Security Plans
|Platform & Security Updating
|Client Support Tickets
|Broken Links Check
|WordPress Video Tutorials
|Google Analytics Reporting
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Service Request Form
- * Agreements are for minimum six month terms.
- Websites developed by others may need updating and clean-up in order for us to provide on-going maintenance. Therefore, sometimes there will be a one-time set up fee in order to get the website current and stable for ongoing maintenance. We will know once we get a look at your site and an estimate will be provided prior to engagement.
- Broader and custom plans available.
Platform & Security Updating
Like virtually all software the WordPress CMS is updated on a frequent but irregular basis. Keeping up with these is very important. Updates include not just feature/function advances but also bug fixes and security updates. Further, when the time comes for future site development bringing a neglected site up to speed adds considerably to development time and your expense.
We’ll help keep an eye on things for you. Broken links, images or forms, site speed, comment spam, website uptime, 404 errors and more.
Client Support Tickets
Run into a problem? Trying something new? We’re here to help get you back on track or pointed in the right direction.
Tried one of the bargain or privately managed web hosts and found them lacking, more trouble then they’re worth or need to regain control and autonomy? We can take care of this for you also.
Wants, needs and conditions change. It’s not uncommon to find that clients need minor changes to the site periodically. Anticipate this and plan for it. More time can be arranged if you have a project planned.
We’ll maintain a current and complete off-site backup of your site updated as-needed. Specifically this means prior to every system or plugin update or as often as client updates their content up to daily if needed.
With each platform update your theme along with all the installed plugins need to be checked for continued proper functionality. Often times tweaking various plugins is needed. Sometimes swapping out plugins that have not kept up is what’s called for. We’ll take care of this for you also.
A quick question? A little help? Having an experienced professional you can reach is invaluable.
WordPress Video Tutorials
WordPress 101 tutorials cover all you need to know to update your website with fresh content. Please note, this is for the care and feeding of your website. How to do web development, not so much.
Google Analytics Reporting
All sites we build or manage have Google analytics installed. We’ll pull, compile and deliver reporting on primary KPIs* to you monthly along with expert overview and insight. More extensive audits, testing, analysis, S.W.O.T. reporting and consulting are available upon request.
* KPI – key performance indicator
As-Needed Maintenance, Security and Support Services:
Help! My website has been hacked!
Malware monitoring and cleanup. Pharma infection, site blacklisted or defaced? Can happen to anyone but it’s a greater risk with non-maintained sites. Now what?
Ugh. We've had enough! Please, migrate our site!
Your website functions well but existing bargain 3rd-party hosting is slow and/or service is poor. You need to move a better 3rd-party host.
What's happened? My site is crawling! Site Speed Optimization
Value beyond usability for site visitors. Also impacts quality scoring for SEO performance. Increasing importance given rise in mobile based traffic.
D. None of the above. Tech Support
Something happened to your website or you’ve worked your way into a “situation”? Wouldn’t it be nice to have a WordPress expert available to bail you out?